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Improvements to Predefined answers

In large organisations, where there is a large number of predefined answers, it would be useful to be able to import and export predefined answers to an excel (or via the API).

  • Matthew Bailey-Lawrence
  • Apr 20 2016
  • Already exists
  • Attach files
  • Admin
    Denise Olsen commented
    October 1, 2018 20:19

    Hi Matthew - The API supports creating and updating Predefined Answer Groups (perhaps it didn't when you input this suggestion). Here is a link to documentation for the create API - and you should be able to see the other documents in the list on the right hand side. 

    Does this take care of your issue? Please let me know. 

    Thank you, Denise Olsen (Field View Product Owner)

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