When a user signs a form on the web there is no text displayed on the PDF to confirm that the signature was added on the web, only the user's name and it looks like the signature hasn't been added at all.
This feature is available when a form is opened on the tablet though, and the text is "Signed on the web"
The users got to the point where they print the PDF and add their signature by hand.
Guest
| Company | BYLOR |
| I need it... | Yesterday...Come on already |
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Adding additional context from our conversation (Greg Bond)
Form reports (pdf) contain text saying ‘Signed of Field View Website’ when a signature has been added via the web. The mobile app already indicates when a signature has been added on the web, this would be adequate on the pdf too
Alternatively – allow users to create a digital signature which is added when signing on the web
We've had issues with our client declining to sign off our documentation because of this feature - as mentioned above on the printed pdf it has the person's name and then an empty box when the signature would normally go. We find ourselves explaining a lot that this was actually signed on the web so is still a valid signature, but some simple text explaining this would solve a lot of these issues...