Submit Your Suggestions For Field View

Deactivating a user from a project should only affect that specific project

If a user is deactivated from a project they are unable to accept a new invite and we need to contact Field View Support to remove their e-mail address from their deactivated account, resend the invite and ask the user to create a new user name.  This takes up valuable time for user, us and yourselves .If a fix was implemented this wouldn't be an issue.

  • Tracey McDonald
  • Jul 3 2019
  • Shipped
Company Galliford Try (Morrison Construction)
Job Title / Role Regional Viewpoint Manager
I need it... Yesterday...Come on already
  • Attach files
  • Tracey McDonald commented
    August 19, 2019 09:38

    Hi Denise,

    I���m a bit confused by this. If it was fixed in 2018 it is still happening. Also, it was suggested by the Support Team that I raise this in the Suggestion Box. I have also received an e-mail to say this has been ���Shipped���.

    Kind regards,

    Tracey

    Tracey McDonald
    Regional Area Viewpoint Manager

    Tracey.McDonald@gallifordtry.co.uk
    T: 01415576518
    M: 07710169377
    Morrison Construction Scotland - Central
    Rowan House, 2nd Floor, 1 Robroyston Oval
    Robroyston, G33 1AP
    www.morrisonconstruction.co.uk
    [cid:image001.jpg@01D5567A.30598670]
    [cid:image002.png@01D5567A.30598670]
    [cid:image003.png@01D5567A.30598670]

    For details of this company's registered number and address please follow this link >>>

  • Admin
    Denise Olsen commented
    August 16, 2019 20:50

    This was a bug and was fixed in a 2018 release.

  • Craig Robertson commented
    July 08, 2019 14:11

    It would save a lot of time if we did not have to go through this process. 

  • Amanda Phillips commented
    July 08, 2019 11:33

    We need a workable solution to this please other than to contact support each time.

  • Guest commented
    July 04, 2019 13:07

    This leads to a lot of wasted time. Fix required asap.

  • ALISON LAWLESS commented
    July 03, 2019 12:08

    it makes sense to streamline and speedup the process :)

  • Guest commented
    July 03, 2019 12:08

    Good idea.

  • Dawn Smithers commented
    July 03, 2019 11:26

    Yes please - this would save a fair bit of time

  • Guest commented
    July 03, 2019 09:44

    This would save a lot of time - this problem seems to happen fairly often!

  • Rozlyn Cooper commented
    July 03, 2019 09:33

    We need a fix for this asap - it is time consuming to have to contact support and this is happening more often

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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