If a user is deactivated from a project they are unable to accept a new invite and we need to contact Field View Support to remove their e-mail address from their deactivated account, resend the invite and ask the user to create a new user name. This takes up valuable time for user, us and yourselves .If a fix was implemented this wouldn't be an issue.
Tracey McDonald
| Company | Galliford Try (Morrison Construction) |
| Job Title / Role | Regional Viewpoint Manager |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
© 2023 Trimble Inc. All Rights Reserved. Viewpoint®, Vista™, Spectrum®, ProContractor™, Jobpac Connect™, Viewpoint Team™, Viewpoint Analytics™, Viewpoint Field View™, Viewpoint Estimating™, Viewpoint For Projects™, Viewpoint HR Management™, Viewpoint Field Management™, Viewpoint Financial Controls™, Vista Field Service™, Spectrum Service Tech™, ViewpointOne™, ProjectSight® and Trimble Construction One™ are trademarks or registered trademarks of Trimble Inc. or its affiliates in the United States and other countries. Other names and brands may be claimed as the property of others.
Hi Denise,
I���m a bit confused by this. If it was fixed in 2018 it is still happening. Also, it was suggested by the Support Team that I raise this in the Suggestion Box. I have also received an e-mail to say this has been ���Shipped���.
Kind regards,
Tracey
Tracey McDonald
Regional Area Viewpoint Manager
Tracey.McDonald@gallifordtry.co.uk
T: 01415576518
M: 07710169377
Morrison Construction Scotland - Central
Rowan House, 2nd Floor, 1 Robroyston Oval
Robroyston, G33 1AP
www.morrisonconstruction.co.uk
[cid:image001.jpg@01D5567A.30598670]
[cid:image002.png@01D5567A.30598670]
[cid:image003.png@01D5567A.30598670]
For details of this company's registered number and address please follow this link >>>
This was a bug and was fixed in a 2018 release.
It would save a lot of time if we did not have to go through this process.
We need a workable solution to this please other than to contact support each time.
This leads to a lot of wasted time. Fix required asap.
it makes sense to streamline and speedup the process :)
Good idea.
Yes please - this would save a fair bit of time
This would save a lot of time - this problem seems to happen fairly often!
We need a fix for this asap - it is time consuming to have to contact support and this is happening more often