The emails coming from an unknown, to many, email address means a lot of users are not opening the emails from the system as they look like spam. We would like to amend the email address the report comes from and the body or the text of the email to ensure that we can add the detail required to ensure users know they should open/action them.
Guest
| Company | Crest Nicholson |
| Job Title / Role | Applications Support Analyst |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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Very good and useful proposal