We'd like the ability to adjust the time email notices are sent to the appropriate contact. Currently all emails are pre-set to send early AM - approx. 2 AM.
Company | The Lemoine Company, LLC |
Job Title / Role | VP |
I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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I understand this can be a burden a server to constantly check for email to send. I would suggest a priority setting for notifications, so those mark with "priority" get sent out sooner (eg. on the hour), and the others can stay at once a day. 90% of ours are good at once a day, there's the few forms that it would save us a whole other process if we could have the notification sooner, like incident reporting.